Whirlpool Washing machine F5E2: Door is not locking correctly

What does this code mean?

On applicable Whirlpool front-load washers, this code indicates the door is not locking correctly. It does not, by itself, identify the defective part.

What can you safely try?

Stop if you see a leak, smoke, burning smell or unsafe electrical conditions.

1. 01

   Step 1

   Stop the cycle. If the door opens normally, check for laundry caught in the opening.

2. 02

   Step 2

   Reduce an overloaded load and gently close the door until it latches.

3. 03

   Step 3

   Only if safe and dry, follow the model manual for a reset; this Whirlpool guide advises disconnecting power for five minutes.

4. 04

   Step 4

   If the door is stuck or the code returns, do not force the lock; request professional service.

Why could this happen?

These are possibilities, not a confirmed diagnosis.

• The door may not be fully closed, or laundry may be trapped at the opening.
• Overloading could prevent the latch from engaging.
• The lock or its control circuit may require professional diagnosis.

Official sources and model scope

Applicable models vary by region. These official manufacturer support pages establish the general error meaning, not a verified match for every model or a confirmed failed part.

Both links below are from the manufacturer, so they are not independent third-party verification.